ORDERING PRODUCTS ON-LINE
October 1, 2004Back to questions
I recently had a bad experience purchasing a bike on-line. I finally got the bike but it took MUCH longer then
I anticipated and really put me in a bind as it is my only transportation.
Anyway, I was wondering how I can keep from going through this again. How do I protect myself
from unscrupulous on-line businesses?
First, never make large purchases on-line without checking up on the vendor.
Look on the vendors site for testimonials that you can follow up on, or
ask for a referral to satisfied customers. Alternatively, in the U.S. and Canada
you can check the vendors record with the local Better
Business Bureau chapter.
Second, understand that large items like bikes dont
always ship in optimum time. You should learn from the vendor the maximum possible
shipping interval. Beyond that, you can cancel the order and have your credit-card
company secure a refund.